The Future is Here

Sunday, May 6 at 3:15PM
Alhambra Ballroom

Trevor Attenborough

President & General Manager, Kao Salon Division North America

Rhoda Olsen

Vice Chair of Great Clips, Inc., Board of Directors

KEYNOTE: Future Proof Your Professionals

Sunday, May 6 at 4:00PM
Alhambra Ballroom

Scott Missad

CEO, Gene Juarez Salons & Spas

Scott Missad Bio
Scott Missad is the President & CEO of Gene Juarez Salons & Spas. He has been in the beauty industry for over 30 years in roles such as Sr. Executive for Maly’s and Beauty Alliance, Sr. Vice President of Sales of Redken, Founder of Strictly Business a nationally acclaimed beauty industry business program, Founder of Sun Bum sunscreen products and is currently a Board Member for Gene Juarez Salons & Spas as well as ISBN.

KEYNOTE: Factors of Disruption in Beauty

Monday, May 7 at 9:15AM
Alhambra Ballroom

Maureen Mullen

Co-Founder and Chief Strategy Officer, L2

Maureen Mullen Bio

As Co-Founder and Chief Strategy Officer at L2, Maureen co-authored the L2 Digital IQ Index methodology and oversees L2 Research and Strategy. She has led C-level engagements for L2 members including Procter & Gamble, L’Oréal, LVMH, Nike, Unilever, and many others. Prior to L2, Maureen was a consultant at Triage Consulting Group, where she led managed-care payment review projects for hospitals including UCLA Medical Center, UCSF, and HCA. Maureen holds a B.A. in Human Biology from Stanford University and an M.B.A. from NYU Stern.

BREAKOUT: Is your Leadership Style More Like a Thermometer or Thermostat?

Monday, May 7 at 1:15PM
Alhambra Ballroom 4-6

Lance Courtney

Vice President of easihair pro

Lance Courtney Bio

Lance Courtney has impacted the Salon & Spa Industry since 1991 as a Keynote Speaker, International Business Trainer and one of only 600 Certified Dream Coaches© in the world. He has appeared on Winn Claybaugh’s Interview with the Masters, as well as Tina Black’s Mastermind Group and is also a featured author in the book, “Lessons From Empowering Leaders” by Dr. Ed Poole of Morgan James Publishing, Inc.
Lance has empowered thousands of industry professionals in over six countries on how to “earn more, learn more and live a more abundant life” by dramatically increasing service and retail sales, retaining clients and boosting record profits while having fun and accomplishing their life’s greatest dreams and goals.

Currently, Lance is a managing partner of easihair pro© as well as their Director of Business Development & Education. As the creator and facilitator of Top Gun Front Desk©, the industry’s 1st ever, fully-interactive Front Desk Training webinar and Earn The Right©, a Train The Trainer course on public speaking and teaching.

His Top Gun Front Desk Course provides the insight, knowledge and repeatable systems necessary to grow your front desk from a cost-centered position to a revenue-generating position. As a result, every year his clients continue to be recognized in Salon Today Magazine’s Top 200 Fastest Growing Salons.

As your presenter, trainer & coach, Lance is committed to sharing his rich industry experience, tremendous insight, sharp wit, contagious enthusiasm, unbridled passion and engaging humor to take you from “motivation to inspiration and give you solid tools to create measurable transformation in your life and business!”

BREAKOUT: Retail Workshop Series

Monday, May 7 at 1:15PM, 2:30PM and Tuesday, May 8 at 9:30AM
Alhambra Ballroom 1-3

Steve Reiss

Publisher at Modern Salon

Steve Reiss Bio

With communities including students (Career Handbook), stylists (Modern Salon), salon owners / managers (Salon Today), independent contractors (Solo Artist), distributors (MEMO), nail salons (NAILS) and the Vietnamese nail community (VietSalon) – Bobit Business Media is unique in addressing all key segments of the salon professional industry across all platforms including digital, social, print, events and custom products.

As publisher of Modern Salon, Steve is an active participant in the salon industry conversation and has presented on a range of topics at virtually every major industry event. Modern Salon is the industry’s leading research resource and is involved in a wide range of industry support and advocacy programs, including and Healthy Hairdresser. Newer activities include HAIR+ – a comprehensive hair enhancement program and conference – and Data-Driven Salon Summit – addressing how salons can utilize data and technology to drive their businesses.

Steve started his career in the fashion industry and spent time in the hospitality, global electronics and packaging industries before joining Modern Salon Media. Steve has been included in the Folio 40, honoring the most distinguished media professionals.

PANEL: Marketing at the Speed of Technology

Monday, May 7 at 1:15PM

Michael Portman

Co-Founder at Birds Barbershop

Michael Portman Bio

Before creating Birds Barbershop with Jayson Rapaport, Laredo, Texas native Michael Portman was campaign consultant to Mexico’s President Vicente Fox, an ad firm creative director, a magazine writer for Elle and GQ and served as an executive communications director for the Walt Disney Company while moonlighting as a screenwriter.

Childhood friends Portman and Rapaport co-founded Birds Barbershop in 2006 as a walk-in barbershop for men, women and kids, aimed at on-the-go clients looking for value without sacrificing quality. The ten-shop chain has been named eight consecutive times to ELLE Magazine’s list of the 100 best salons in America, No. 1 barbershop since inception in the Austin Chronicle and named six years in a row by Inc. as one of the nation’s 5000 fastest-growing small businesses. In 2011, the Birds creators launched their own line of hair products called Verb, which today is carried in salons across North America.


Monday, May 7 at 1:15PM

Taylor Romero

Co-Founder and Head of Company at Spruce Labs

Taylor Romero Bio

A technologist, futurist, and TEDx speaker with 18 years of “roll up the sleeves” experience building disruptive experiences. In 2014, he and his wife Becca opened a barbershop and now run the most technologically dense store in the country (not to mention a 5 star Yelp score).

BREAKOUT: FutureThinking: A MOSAIC of High-Touch and Hi-Tech

Monday, May 7 at 2:30PM
Alhambra Ballroom 1-3

Daniel B. Levin

Visionary. Author. Mentor. Magician. Speaker.

Daniel B. Levin Bio

Levin walked away from an opportunity to run a business that was a household name in order to hitchhike around the world to find happiness and inner peace. The people he met along his journey remind him a lot of the characters of The Mosaic.

For most of his life, Levin felt different. He saw things others did not see and thought in ways that were unlike the ways of his peers. It made him feel alone and isolated, and though he knew how to play the game and interact with others well, he never felt he was the same as them. This all changed when he started to work with government and corporations seeking innovation. Suddenly, it was his ability to see differently that made him a sought out commodity.

Levin, a connectivity expert and business leader, works with governments organizations, corporations and businesses to improve how people treat themselves and each other. Sharing a message of unification, he is a sought after speaker for groups whose focus is problem solving and conflict resolution.

He is married to the woman of his dreams, and is the lucky father of a beautiful special needs daughter who teaches him unconditional love, a fun loving step son, a brilliant step daughter and a very needy Golden Retriever. They live together three blocks from the ocean feeling very blessed to be alive.

PANEL: Time is the Ultimate Luxury – Quick Service Ideas to Improve Revenue

Monday, May 7 at 2:30PM

April McCoy

Sr. Director of National Accounts for CosmoProf Beauty

April McCoy Bio

April McCoy is the Sr. Director of National Accounts for CosmoProf Beauty. She has been with Direct Beauty Express for twenty five years and still gets ridiculously excited about new products and services. April develops strategies for chain salon partners to improve efficiency, profitability, and stylist and consumer engagement. She is particularly proud of joint efforts that have raised large sums for charitable organizations. April has a BA from UC Berkeley. In her free time you can usually find her traveling the world or on the back of a horse with a beloved circle of family and friends

BREAKOUT: “Be Funny, Be Witty, Be Pretty.” – The Future Of Customer Communication.

Monday, May 7 at 2:30PM

Jenny Bayer

Sr. Manager National Accounts at CosmoProf Beauty

Jenny Bayer Bio

Jenny has spent the last nineteen years dedicated to working to create thriving and profitable salons and spas. She brings a wide range of expertise having worked in all areas of the industry from salon to manufacturer. Jenny is passionate about empowering stylists and the unique opportunities that the beauty industry offers to workings moms.

Jenny received her BA from the University of Houston with a major in Theatre. She says it is the best career training she could have ever received and was proud to make a living as an actor prior to joining the beauty industry. In her free time, she enjoys spending time with her husband, two children, and very large dog in South Texas.

BREAKOUT: NextMapping – The Best Way to Create Your Future Salon is to Map It

Tuesday, May 8 at 9:30AM
Alhambra Ballroom 1-3

Cheryl Cran

Foremost Expert on Leadership, Transformation and Change Management; Best-Selling Author and Top Consultant to Fortune 500 Companies

Cheryl Cran Bio

Cheryl is an award winning international consultant, best-selling author and highly sought-after keynote speaker, and she has worked in multiple industries, with hundreds of clients and thousands of leaders worldwide.

For over 20 years Cheryl Cran has wholeheartedly devoted herself to the study and application of leadership mastery. Her greatest joy received from her work is in partnering with her clients to create extraordinary results and to be a part of their successes.

Cran’s research and thought leadership on the Future of Work and Change Leadership have been featured in CNBC, Huffington Post, Metro New York, Readers Digest, Financial Post, Fox, Entrepreneur magazine and more. In addition, Cheryl’s reputation as a Future of Work and Leadership Expert has landed her on numerous Top Influencers lists on social media.

Her client partners include globally known brands such as AT&T, Ceridian, BDO, Gartner, Johnson & Johnson, E3 Wealth, Manulife and more. Cheryl also works and partners with mid-sized as well as boutique sized companies.

Cheryl has also been a featured keynote speaker for numerous Universities including the University of British Columbia, University of Victoria, Duke University Singapore, University of Hawaii, Douglas College, Association of Colleges USA and more.
She is the author of the 6 books including “The Art of Change Leadership – Driving Transformation In a Fast-Paced World”, and the best seller “101 Ways to Make Generations X, Y and Zoomers Happy at Work”.

Cheryl Cran is the founder of the online leadership training portal Evolutionary Leadership Network. Cheryl’s (r)evolutionary programs provide virtual skill building with optional coach support for leaders on the journey towards leadership mastery.

Cheryl is also the co-founder of Leadership Skills for Kids a gamified app that teaches fundamental leadership skills for kids with partial proceeds donated to charities benefiting children around the world.