Valorie

As we learned at the recent ISBN Conference, millennials are changing the way businesses both market their products and services and also how they manage their employees. An abundance of ideas around teamwork, “story-living” and brand engagement were shared, noted and applauded. As a B2C industry, it often is forgotten …

Mental and physical health can significantly impact your employees’ performance at work. This is even more true for the hair and beauty industry, where your clients’ perception of your business is created primarily by the interaction between the client and the service provider. Investing in a healthy workplace is proven …

While the industry has been grappling with how to curb cell phone usage on the salon floor, they may have ignored the growing trend of mobile shopping. In a blended service/retail model, it makes sense that more attention was placed on how mobile phones were affecting the service, however it …

Aside from those that love and live in the numbers, talking about merchant services and all that it entails is enough to make anyone cross-eyed. With the increase in credit card security breaches, however, it’s time to shake our heads and pay attention to the fine print. Starting October 1st …

It might shock you to learn that the term “millennial” applies to one-third of the U.S. population, according to a report released by the White House. A term used loosely, “millennials” refers to anyone born between 1980 to the mid-2000s and represents one of the most diverse generations in history, …

Gainful Employment has been hanging around, threatening to infiltrate the cosmetology schools in the US, for years now. Officially passed in November of 2014, it’s scheduled to take effect in 2015. If you’re new to this topic and not sure what it’s all about, have a look at this infographic …