COVID19Government RelationsLeadershipOperations

Call to Action! Help Salons Stay Open

On July 13,  the same day that California’s governor announced the state was largely closing down again, ISBN reached out to members with U.S. and Canadian versions of an industry white paper titled “Hair Salons: A Licensed Industry Prepared to Stay Open.” “As many states have seen surges, we believe …

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BlogCOVID19Leadership

How We Share: ISBN Executive Leadership Council Preview

Ongoing dialogue, trend information and resource sharing have always been a hallmark of ISBN. Shouldn’t your leadership teams maximize the access? ISBN’s new Executive Leadership Council (ELC) peer groups provide a great new opportunity and benefit for members to tap into. The following sample reflects the type of quick pulse data …

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COVID19EducationOperations

Members Share: Coping with Positive COVID-19 Diagnoses in the Salon

Maybe you haven’t gone through a positive COVID-19 diagnosis within your salon, spa or barbershop network yet, or maybe you feel you could do a better job, procedurally, the next time you do. Either way, knowledge is power, and ISBN is committed to sharing it! Learn from ISBN members who have gone …

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BlogCOVID19NewsOperationsSponsored

Working Together to Secure Salon PPE

Securing an ongoing, quality supply of personal protection equipment (PPE) at the best value is a new and ongoing concern for salon leaders. For ISBN members, the scale of salon PPE need is multiplied and finding trusted sources is an important priority. Harlan Kirschner, C.E.O. of The Kirschner Group, Inc., …

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MarketingOperations

Keep Clients Coming Back: Redesigning the Guest Experience

After you’ve managed the first hurdles to reopen, what’s your next phase? What specific steps can you take to set your salon up for the best success moving forward? What kind of planning and actions could help you even grow market share in the hard-to-foresee future? According to client experience …

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BlogOperationsSponsored

Reopen, Refresh, Recover: PPE Options and Your Salon Environment

By now, most salons, spas and barbershop businesses have reopened. Salon execs and leadership teams have gone through the first wave of preparations and adjustments for clients and staff members to return as safely as possible, while pivoting through a constantly evolving COVID-19 situation. As states move from one phase …

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BlogLeadershipOperations

PENZONE Keeps Reinventing, Wins Salon of Distinction

ISBN Vice President Debra Penzone and the PENZONE team know what it’s like to navigate change. Two years ago, they reinvented their high-end salon, spa and barber business of 50 years with its six diverse, Columbus, Ohio locations into an innovative brand with a bold identity, culture and experience. Along …

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COVID19News

Beauty Pulse Survey: Recovery DATA

The latest collaborative Beauty Pulse survey of salon business leaders by ISBN and media partner Salon Today asked an industry-wide group of business leaders to share facts and perspectives regarding the reopening experience. Here are the six snapshot takeaways from the 386 salon, spa and barber business leaders who completed the …

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News

Leadership Stands Strong After May Elections

At the Annual ISBN Members Meeting held online May 28, 2020, members re-elected Debra Penzone of PENZONE Salon + Spa, Jayson Rapaport of Birds Barbershop, Rachel Jud of JCPenney Salon and Rhoda Olsen of Great Clips to serve on the board. Penzone will continue to serve as Vice President and Olsen serves as …

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Leadership

ISBN Statement to Members and Industry

Helping all people look and feel their best while celebrating their personal style is the heart of what makes the professional beauty industry an appealing career and experience. Representing salons, spas and barbershops across North America, ISBN stands with our Black colleagues, associates, customers, educators, brand partners and salon professionals …

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