Retail 2020: Hot Spots and Digital Trends

Heading into a holiday season like none other, ISBN members and partners share retail solutions to help drive salon revenue into 2021. Where do beauty market leaders see potential bright spots for end-of-year sales? According to nationwide numbers released October 9 in the latest report from Kline Pro, a salon …


From a Distance: Lessons Since Reopening

In the months since reopening, what have ISBN member salons, spas and barber businesses learned in the course of going socially distant and adapting required protocols? What opportunities surfaced? Where have leaders found efficiencies or improvements? How did members accelerate digital and e-commerce initiatives? ISBN members recently shared insights. 2020 …


Manage Emotion, Share Resources, Improve Productivity

“How are we doing today?” According to organizational consulting firm Korn Ferry, it’s essential for leaders to ask associates the question and be prepared for answers that will vary widely, even moment to moment. Given pandemic stress and recent waves of social and political unrest, what used to be a …


ISBN Members to Share Metrics, Insights

ISBN members Debra Penzone of PENZONE Salons + Spas  and Anna Walt of Design 1 SalonSpas are featured speakers at this reinvented and all-virtual Data Driven Salon Experience, presented by ISBN media partner Salon Today and hosted by editor Stacey Soble. The complimentary “Month of Metrics” event kicks off Monday, …

Employee ManagementLeadership

Birds Barbershop Offers “Time to Vote” Benefit

Nationwide companies from the professional beauty industry, including CosmoProf and Salon Centric,  have committed to the nonpartisan Time to Vote initiative, joining ISBN board member Jayson Rapaport and Birds Barbershop and hundreds of other companies from every business category in encouraging employees and customers to vote. Here’s the original ISBN report …


Mixed Feelings: Salon Leaders Report on State of the Business, Holiday Mindset

How are this month’s numbers? When and where are other salons seeing drop-offs or upticks? What’s going on with staff retention? How are you changing up retail or adjusting strategies for the holidays? So much has changed these past six months, but one constant is the need for beauty business execs to …

COVID19Government RelationsNewsOperations

CDC Report: Face Covering Policies in Salons Work

A recent CDC report published on July 14 reinforces what the salon industry has been championing: that when salon professionals and their guests wear masks inside the salon and other licensed salon sanitation protocols are followed, risk of spread of the coronavirus is mitigated. The CDC research and report is …


ISBN Honors Board Member Tony Fiorentino

This fall, two ISBN Board of Trustees members will have completed the maximum consecutive years of service on the board, Tony Fiorentino of Hello Gorgeous Salons and Larry Walt of Design 1 Salon Spa. In the second of this two-part series, ISBN pays tribute to Fiorentino and gathers insights from him …


ISBN Honors Board Member Larry Walt

This fall, two ISBN Board of Trustees members will have completed the maximum consecutive years of service on the board, Larry Walt of Design 1 Salon Spa and Tony Fiorentino of Hello Gorgeous Salons. In the first of this two-part series, ISBN honors Walt and asks him to reflect on …


New Initiative Helps Safely Manage PPE Waste

Securing personal protection equipment (PPE) is one challenge for salon operations teams. Figuring out how to safely, affordably and effectively dispose of used PPE is another. Some ISBN members and other salon, spa and barbershop leaders across the U.S. and Canada have turned to sustainability experts Green Circle Salons to …