COVID19EducationOperations

Members Share: Coping with Positive COVID-19 Diagnoses in the Salon

Maybe you haven’t gone through a positive COVID-19 diagnosis within your salon, spa or barbershop network yet, or maybe you feel you could do a better job, procedurally, the next time you do. Either way, knowledge is power, and ISBN is committed to sharing it! Learn from ISBN members who have gone …

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COVID19EducationEmployee ManagementOperations

Case Study: Day One at Van Michael Salons

A few short months ago, Van Council was hoping to spend the last week of April traveling leisurely down the coast of California, enjoying a few days between industry commitments on his way to a gathering of friends and colleagues he had long been looking forward to joining, the ISBN …

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EducationEmployee ManagementOperationsSponsored

Nashville Salon Group Cuts Color Waste, Grows Color Profits

MUSE SPONSORED CASE STUDY When Jason Facio traveled from Nashville to Atlanta for the Data Driven Salon event in May 2019, he was on a growth mission. Already tapped into the ZeeZor network and in the habit of poring every P&L line item for his four high-end Element salons, he …

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EducationMarketingOperationsSponsored

COLOR POP – Projections for Vibrant Growth

IN PARTNERSHIP WITH DIRECT BEAUTY EXPRESS, AN ISBN SPONSOR Distributor partner projects continued growth for salons in evolving vibrant and pastel hair color category. “Some may think the vibrant color category has run its course, but this segment continues to be one of the fastest growing categories within Cosmoprof, with …

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EducationEmployee ManagementLeadershipMarketingOperations

Where do you get your BIG IDEAS?

In the final hours of this year’s conference in Bonita Springs, a new concept was launched. Delegates streamed into the auditorium to be bombarded by BIG IDEAS – innovative concepts that had worked and had measurable impact for other members. It was like speed-dating but rather than cozying up on …

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EducationEmployee ManagementMerchandising

Simplicity (and a Very Big Prize) Proves a Winner for Design 1

Where would you rather be in January – Grand Rapids, MI, where it’s dropping as low as 14 degrees? Or Las Vegas, NV, where it regularly busts 60 degrees and thousands of hairdressers from all over the country, gathered for two days of full-on education during the day and wild …

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EducationEmployee Management

Understanding Performance Through Employee Demand

The wild card in the beauty industry has always been the human element. It is the biggest hurdle to expanding from a few salons to hundreds. One off-the-cuff remark to a client or a bad choice by a mediocre manager and the business could face a huge setback, with any …

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EducationEmployee ManagementOperations

Time is the ultimate luxury

We are witnessing a seismic shift in attitudes, leading to a new paradigm, according to a huge survey carried out by whom and when in Europe and North America. It questioned 5,000 participants and found the number one way to happiness was to buy back some time. We are all …

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EducationEmployee ManagementLeadership

Getting the Right People is Only the Beginning

Possibly the greatest challenge facing the industry is the recruitment and retention of staff. But for some companies, such as Design 1 Salon Spa in Michigan, it is less of a problem. Next Generation council member Graham Walt, Director of Salon Development & Education of Design 1, shares what he …

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EducationEmployee ManagementLeadership

Is Your Business Future-Proof?

Disruptions are happening quickly in all industries, the future of work belongs to companies and people in the companies who are the most agile, and innovative. The problems of today and the future will not be solved with past solutions. What is required is a new way of thinking, being …

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