Category: Leadership

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    ISBN Board elects new officers

    The ISBN Board of Trustees recently elected new officers for 2023-2024 to lead the only association where business gets done by multi-unit salons, spas and barbershops. They include: President—Edward Logan, CEO/President Sport Clips Vice President—Emily Brown, Chief Operating Officer, V’s Barbershop Vice President—Nick Stenson, Senior Vice President, Store & Services Operations, Ulta Beauty Secretary—Rhoda Olsen, […]

  • From a Distance: Lessons Since Reopening
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    From a Distance: Lessons Since Reopening

    In the months since reopening, what have ISBN member salons, spas and barber businesses learned in the course of going socially distant and adapting required protocols? What opportunities surfaced? Where have leaders found efficiencies or improvements? How did members accelerate digital and e-commerce initiatives? ISBN members recently shared insights. 2020 has been such a rough […]

  • Manage Emotion, Share Resources, Improve Productivity
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    Manage Emotion, Share Resources, Improve Productivity

    “How are we doing today?” According to organizational consulting firm Korn Ferry, it’s essential for leaders to ask associates the question and be prepared for answers that will vary widely, even moment to moment. Given pandemic stress and recent waves of social and political unrest, what used to be a simple check-in on individual mood, […]

  • Birds Barbershop Offers “Time to Vote” Benefit
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    Birds Barbershop Offers “Time to Vote” Benefit

    Nationwide companies from the professional beauty industry, including CosmoProf and Salon Centric,  have committed to the nonpartisan Time to Vote initiative, joining ISBN board member Jayson Rapaport and Birds Barbershop and hundreds of other companies from every business category in encouraging employees and customers to vote. Here’s the original ISBN report on how and why Birds […]

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    Mixed Feelings: Salon Leaders Report on State of the Business, Holiday Mindset

    How are this month’s numbers? When and where are other salons seeing drop-offs or upticks? What’s going on with staff retention? How are you changing up retail or adjusting strategies for the holidays? So much has changed these past six months, but one constant is the need for beauty business execs to access peer-to-peer and industry-wide context. […]

  • ISBN Honors Board Member Tony Fiorentino
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    ISBN Honors Board Member Tony Fiorentino

    This fall, two ISBN Board of Trustees members will have completed the maximum consecutive years of service on the board, Tony Fiorentino of Hello Gorgeous Salons and Larry Walt of Design 1 Salon Spa. In the second of this two-part series, ISBN pays tribute to Fiorentino and gathers insights from him and some of the board […]

  • ISBN Honors Board Member Larry Walt
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    ISBN Honors Board Member Larry Walt

    This fall, two ISBN Board of Trustees members will have completed the maximum consecutive years of service on the board, Larry Walt of Design 1 Salon Spa and Tony Fiorentino of Hello Gorgeous Salons. In the first of this two-part series, ISBN honors Walt and asks him to reflect on his involvement with ISBN, and […]

  • New Initiative Helps Safely Manage PPE Waste
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    New Initiative Helps Safely Manage PPE Waste

    Securing personal protection equipment (PPE) is one challenge for salon operations teams. Figuring out how to safely, affordably and effectively dispose of used PPE is another. Some ISBN members and other salon, spa and barbershop leaders across the U.S. and Canada have turned to sustainability experts Green Circle Salons to help responsibly manage the added […]

  • Call to Action! Help Salons Stay Open
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    Call to Action! Help Salons Stay Open

    On July 13,  the same day that California’s governor announced the state was largely closing down again, ISBN reached out to members with U.S. and Canadian versions of an industry white paper titled “Hair Salons: A Licensed Industry Prepared to Stay Open.” “As many states have seen surges, we believe there will be continued unpredictability […]

  • How We Share: ISBN Executive Leadership Council Preview
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    How We Share: ISBN Executive Leadership Council Preview

    Ongoing dialogue, trend information and resource sharing have always been a hallmark of ISBN. Shouldn’t your leadership teams maximize the access? ISBN’s new Executive Leadership Council (ELC) peer groups provide a great new opportunity and benefit for members to tap into. The following sample reflects the type of quick pulse data and insights the ELC peer […]