COVID19LeadershipOperationsTechnology

From a Distance: Lessons Since Reopening

In the months since reopening, what have ISBN member salons, spas and barber businesses learned in the course of going socially distant and adapting required protocols? What opportunities surfaced? Where have leaders found efficiencies or improvements? How did members accelerate digital and e-commerce initiatives? ISBN members recently shared insights. 2020 …

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BlogCOVID19Leadership

Manage Emotion, Share Resources, Improve Productivity

“How are we doing today?” According to organizational consulting firm Korn Ferry, it’s essential for leaders to ask associates the question and be prepared for answers that will vary widely, even moment to moment. Given pandemic stress and recent waves of social and political unrest, what used to be a …

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Employee ManagementLeadership

Birds Barbershop Offers “Time to Vote” Benefit

Nationwide companies from the professional beauty industry, including CosmoProf and Salon Centric,  have committed to the nonpartisan Time to Vote initiative, joining ISBN board member Jayson Rapaport and Birds Barbershop and hundreds of other companies from every business category in encouraging employees and customers to vote. Here’s the original ISBN report …

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LeadershipNewsOperations

Mixed Feelings: Salon Leaders Report on State of the Business, Holiday Mindset

How are this month’s numbers? When and where are other salons seeing drop-offs or upticks? What’s going on with staff retention? How are you changing up retail or adjusting strategies for the holidays? So much has changed these past six months, but one constant is the need for beauty business execs to …

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LeadershipNews

ISBN Honors Board Member Tony Fiorentino

This fall, two ISBN Board of Trustees members will have completed the maximum consecutive years of service on the board, Tony Fiorentino of Hello Gorgeous Salons and Larry Walt of Design 1 Salon Spa. In the second of this two-part series, ISBN pays tribute to Fiorentino and gathers insights from him …

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BlogLeadershipNews

ISBN Honors Board Member Larry Walt

This fall, two ISBN Board of Trustees members will have completed the maximum consecutive years of service on the board, Larry Walt of Design 1 Salon Spa and Tony Fiorentino of Hello Gorgeous Salons. In the first of this two-part series, ISBN honors Walt and asks him to reflect on …

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COVID19LeadershipOperationsSponsored

New Initiative Helps Safely Manage PPE Waste

Securing personal protection equipment (PPE) is one challenge for salon operations teams. Figuring out how to safely, affordably and effectively dispose of used PPE is another. Some ISBN members and other salon, spa and barbershop leaders across the U.S. and Canada have turned to sustainability experts Green Circle Salons to …

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COVID19Government RelationsLeadershipOperations

Call to Action! Help Salons Stay Open

On July 13,  the same day that California’s governor announced the state was largely closing down again, ISBN reached out to members with U.S. and Canadian versions of an industry white paper titled “Hair Salons: A Licensed Industry Prepared to Stay Open.” “As many states have seen surges, we believe …

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BlogCOVID19Leadership

How We Share: ISBN Executive Leadership Council Preview

Ongoing dialogue, trend information and resource sharing have always been a hallmark of ISBN. Shouldn’t your leadership teams maximize the access? ISBN’s new Executive Leadership Council (ELC) peer groups provide a great new opportunity and benefit for members to tap into. The following sample reflects the type of quick pulse data …

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BlogLeadershipOperations

PENZONE Keeps Reinventing, Wins Salon of Distinction

ISBN Vice President Debra Penzone and the PENZONE team know what it’s like to navigate change. Two years ago, they reinvented their high-end salon, spa and barber business of 50 years with its six diverse, Columbus, Ohio locations into an innovative brand with a bold identity, culture and experience. Along …

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