COVID19Employee ManagementLeadership

ISBN and SALON TODAY Webinar Forum Unites Beauty Industry

COPING WITH COVID-19 On March 18, members of ISBN’s Board of Directors did what ISBN members do year-round across the network’s touchpoints and events. They openly shared their business experience, insights, concerns, action plans and realities with each other and with ISBN supporters. For this unprecedented business challenge spurred by …

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COVID19Employee ManagementLeadershipOperations

Preparing for & Managing Closure during COVID-19

Many of you have already made the courageous decision to shutter your business and likely have had some tough conversations already. When the mandate comes down from local, state or federal government, the choice is truly out of your hands and its time to focus on communicating, supporting and mitigating …

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COVID19Employee ManagementLeadershipOperations

COVID-19 Communications

Free, Open Forum Webinar March 18 at 4 pm CST/2 pm PST. Register Now>> Get a Plan In preparing for this outreach, get a project plan in place. Assign a team of people to assist and start checking things off the list. Here is a sample working plan made available …

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COVID19Employee ManagementLeadershipMarketingOperations

COPING WITH COVID-19

ISBN MEMBERS AND SALON INDUSTRY LEADERS SHARE CRISIS MANAGEMENT STRATEGIES Free, Open Forum Webinar March 18 at 4 pm CST/2 pm PST. Register Now>> During any time of crisis, it’s important to come together and support one another. As the Coronavirus or COVID-19 has evolved into a global pandemic, members …

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Employee ManagementLeadership

SPEAKER + DATA PREVIEW: WHAT DO STYLISTS WANT?

What matters most to the people who work for you today and the ones you want to work for you tomorrow? You may think you know, but do your instincts align with the data and future-pointing trends? New and recent research from a number of ISBN sources–partners, sponsors and Conference …

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LeadershipMarketing

ARTISTIC EXCELLENCE: ISBN Members Win Big at NAHA

The 2020 North American Hairstyling Awards (NAHA) were announced January 25 in Los Angeles, and SBN members took top honors in a number of categories. Congratulations to the Salon by InStyle/JCpenney for winning Salon Team of the Year and to creative director Michelle O’Connor for taking top honors in the …

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LeadershipMarketing

2020 SPEAKER PREVIEW: Political Trends and Economic Forecast

How can political tactics shape the marketing story you tell potential clients and team members to drive future business? Phillip Stutts, who leads both a political media firm and a corporate marketing agency, will share compelling insights and data to help salon and spa execs plan ahead and take action. …

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AwardsEmployee ManagementLeadershipNewsOperations

BEST IN BENEFITS: DESIGN 1 HONORED BY SALON TODAY 200

As unemployment hovers at historic lows, competition for service talent remains stiff for salons across the country. A compelling compensation and benefits package can have a huge impact on recruiting and retaining staff. How strong is yours? ISBN member Design 1 Salon Spas of Grand Rapids, Michigan, was recently honored …

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Leadership

20 Years of Inclusive Culture at V’s Barbershops: One-on-One with Jim Valenzuela

ISBN: 20 years of V’s Barbershop growth—how does that feel? Valenzuela: It’s been like a blink of an eye that took a long time. Opening the first V’s was a pretty big leap, because I’m not a barber. I had been in physician’s management, so I was used to regulation …

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Employee ManagementLeadershipMarketingOperations

ISBN Members Learn from Each Other’s Successes—and Mistakes

Birds Barbershop Co-Founder Jayson Rapaport says one of the most valuable benefits of belonging to ISBN and attending the annual ISBN Conference is that multi-unit members not only share business insights and data on success, they also openly discuss lessons learned from past mistakes, along with practical tips and advice …

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