BlogLeadershipMarketingOperations

The Key to Successful Marketing

You’d find it hard when chatting with people in Canada to find anyone who doesn’t know the country’s biggest hair group, Chatters. In the past 27 years it has grown from one salon to over 100 and stretches from the Atlantic across to the Pacific. Its success can be sourced …

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BlogEmployee ManagementLeadership

5 Ways to Boost Team Morale

Effective leaders offer their team more than the occasional pat on the back or money in their pocket. They share a mutual respect with their team members; they set clear, achievable goals, get in the trenches with them when they need to and offer their team members experiences and development …

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Employee ManagementLeadershipOperations

Coaching Technophobes

The modern world is filled with technology. From our phones, to sat navs, to tablets, and the internet – it’s inescapable. Almost. For a technophobe, not only is technology eminently escapable – it’s something they completely wish to avoid. This might work fine in their personal lives, but it doesn’t …

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BlogEmployee ManagementLeadershipOperations

How to Future Proof Your Business

As the Philip Pelusi brand moves into its second half-century, it’s safe to say that we’ve been pretty successful in future-proofing our business. Philip opened his first salon in 1965 and built slowly, consolidating every step he took. When I joined in 1985, we were in a position to expand …

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BlogEmployee ManagementLeadership

Top Tips to Motivate Your Team

Like any organization or business, a salon is only successful if the entire team is successful, and a team is successful only if the individuals that make up that team feel motivated, valued and truly a part of something. Too often in our industry salon owners focus on “office work” …

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Employee ManagementLeadershipOperations

How 5 Minutes Can Revitalize Your Day

What if I told you that just 5 minutes of breathing could give you as much of a boost during that mid afternoon slump as a cup of espresso? You’d probably think I was crazy and, a few years ago, you might have been right! But in 2016, many companies …

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BlogEmployee ManagementLeadership

Mindfulness: Placed at the Heart of Leadership

Yoga has been a part of my life for years. My practice has enabled me to live a balanced, healthy life and has given me the opportunity to incorporate mindfulness into my lifestyle both as an individual and as a business leader. I’ve witnessed how being present and mindful has …

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Employee ManagementLeadership

Millennials as the New Boss

Millennials are growing up fast! And they’re quickly becoming the dominant leadership group in the American workforce. In 2015, millennial employees – born between 1980 and 2000 – outstripped the Generation X’ers to become the largest age generation of employees currently working in the US across all demographics. Even more …

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LeadershipOperations

Laughter is Good for the Soul

In a business setting, laugher is proven to boost morale, increase loyalty, and diffuse tension. It helps to build strong interpersonal relationships within the workplace and to improve the work/life balance within your organization. When was the last time you had a soul deep, belly-clutching, tear-in-your-eye, possibly-a-little-snort kind of laugh …

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Employee ManagementLeadership

5 Reasons Emotional Intelligence is Crucial for Leadership

Emotional Intelligence was first defined by Psychologists John D. Mayer and Peter Salovey, as “the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions”. Although not a new concept, I’m predicting ‘Emotional Intelligence’ will …

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