Employee ManagementLeadershipMarketing

Hairzoo Salon Celebrates 1 Year

Hairzoo, with 12 of of its 13 units in New York, recently celebrated the first anniversary of its West Coast flagship salon in Santa Monica, CA. Guests received 20% off services and products purchased that day, and many vendors and neighboring businesses—Wella ($600.00 Apple Gift Card), Whole Foods, Yogaworks, Soul …

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Employee ManagementLeadership

Leadership vs. Management

You’ve heard the term, but it’s an important differentiation between ‘manager’ and ‘leader.’ The new employee much prefers to be led rather than managed as well, so the separation of concepts can make the difference between constantly hiring and solid employee retention. Infograph by Acrasio.com – Click to Zoom

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BlogEmployee ManagementLeadership

Path to Abundance

With a goal aimed at helping its 4,500 stylists and 800 estheticians achieve personal and professional success while strengthening loyalty to the company, Ulta Beauty launched its Path to Abundance career path program in the summer of 2008. According to Phil Horvath, Ulta Beauty’s general manager and vice president of …

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Employee ManagementLeadershipMerchandising

3 Ways Millennials Change Negotiations

As we learned at the recent ISBN Conference, millennials are changing the way businesses both market their products and services and also how they manage their employees. An abundance of ideas around teamwork, “story-living” and brand engagement were shared, noted and applauded. As a B2C industry, it often is forgotten …

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BlogEmployee ManagementLeadershipOperations

Benefits of a Swinging Door

Many employers in the salon industry are finding value in developing a “swinging door.”  What is it?  The strategy or belief that if employees leave and return, it can create a positive experience for both the employee and the salon! Our industry has an incredible range of opportunities for cosmetologists/barbers. Let’s …

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Employee ManagementLeadershipMarketing

Snapchat Management

As the director of technical and business development for Zano Salons, Sara Aikens’ biggest challenge is communicating a consistent message to employees at the salon’s four locations surrounding Naperville, Illinois. With 150 employees to motivate, manage and support, Aikens knows the best way to communicate with each one is through …

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Employee ManagementLeadership

3 Defining Characteristics of the Facebook Generation

It might shock you to learn that the term “millennial” applies to one-third of the U.S. population, according to a report released by the White House. A term used loosely, “millennials” refers to anyone born between 1980 to the mid-2000s and represents one of the most diverse generations in history, …

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