EducationOperations

ISBN Members to Share Metrics, Insights

ISBN members Debra Penzone of PENZONE Salons + Spas  and Anna Walt of Design 1 SalonSpas are featured speakers at this reinvented and all-virtual Data Driven Salon Experience, presented by ISBN media partner Salon Today and hosted by editor Stacey Soble. The complimentary “Month of Metrics” event kicks off Monday, …

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LeadershipNewsOperations

Mixed Feelings: Salon Leaders Report on State of the Business, Holiday Mindset

How are this month’s numbers? When and where are other salons seeing drop-offs or upticks? What’s going on with staff retention? How are you changing up retail or adjusting strategies for the holidays? So much has changed these past six months, but one constant is the need for beauty business execs to …

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COVID19Government RelationsNewsOperations

CDC Report: Face Covering Policies in Salons Work

A recent CDC report published on July 14 reinforces what the salon industry has been championing: that when salon professionals and their guests wear masks inside the salon and other licensed salon sanitation protocols are followed, risk of spread of the coronavirus is mitigated. The CDC research and report is …

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COVID19LeadershipOperationsSponsored

New Initiative Helps Safely Manage PPE Waste

Securing personal protection equipment (PPE) is one challenge for salon operations teams. Figuring out how to safely, affordably and effectively dispose of used PPE is another. Some ISBN members and other salon, spa and barbershop leaders across the U.S. and Canada have turned to sustainability experts Green Circle Salons to …

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COVID19Government RelationsLeadershipOperations

Call to Action! Help Salons Stay Open

On July 13,  the same day that California’s governor announced the state was largely closing down again, ISBN reached out to members with U.S. and Canadian versions of an industry white paper titled “Hair Salons: A Licensed Industry Prepared to Stay Open.” “As many states have seen surges, we believe …

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COVID19EducationOperations

Members Share: Coping with Positive COVID-19 Diagnoses in the Salon

Maybe you haven’t gone through a positive COVID-19 diagnosis within your salon, spa or barbershop network yet, or maybe you feel you could do a better job, procedurally, the next time you do. Either way, knowledge is power, and ISBN is committed to sharing it! Learn from ISBN members who have gone …

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BlogCOVID19NewsOperationsSponsored

Working Together to Secure Salon PPE

Securing an ongoing, quality supply of personal protection equipment (PPE) at the best value is a new and ongoing concern for salon leaders. For ISBN members, the scale of salon PPE need is multiplied and finding trusted sources is an important priority. Harlan Kirschner, C.E.O. of The Kirschner Group, Inc., …

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MarketingOperations

Keep Clients Coming Back: Redesigning the Guest Experience

After you’ve managed the first hurdles to reopen, what’s your next phase? What specific steps can you take to set your salon up for the best success moving forward? What kind of planning and actions could help you even grow market share in the hard-to-foresee future? According to client experience …

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BlogOperationsSponsored

Reopen, Refresh, Recover: PPE Options and Your Salon Environment

By now, most salons, spas and barbershop businesses have reopened. Salon execs and leadership teams have gone through the first wave of preparations and adjustments for clients and staff members to return as safely as possible, while pivoting through a constantly evolving COVID-19 situation. As states move from one phase …

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BlogLeadershipOperations

PENZONE Keeps Reinventing, Wins Salon of Distinction

ISBN Vice President Debra Penzone and the PENZONE team know what it’s like to navigate change. Two years ago, they reinvented their high-end salon, spa and barber business of 50 years with its six diverse, Columbus, Ohio locations into an innovative brand with a bold identity, culture and experience. Along …

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