Laughter is Good for the Soul

In a business setting, laugher is proven to boost morale, increase loyalty, and diffuse tension. It helps to build strong interpersonal relationships within the workplace and to improve the work/life balance within your organization. When was the last time you had a soul deep, belly-clutching, tear-in-your-eye, possibly-a-little-snort kind of laugh …


Mobile Advertising

As the owner of a multi-salon chain, you may have a hard time figuring out how to target prospective new clients to come into your many varying salon locations. Is it really viable for you to take out ads in local magazines or newspapers, or on the radio? Working on …


Receptionists? No, thanks

When Mr V opened his first V’s Barbershop in 1999 he really wanted the barbershop to be as authentic as possible. Whoever heard of receptionists in old-fashioned barbershops? It’s much better to have that personal touch, with the relationship between a barber and his or her patron as undiluted as …

Employee ManagementOperations

Supporting Peers

You’ve probably heard the phrase “it’s not personal, it’s business” more times than you care to remember and each time you have likely cringed and wished that particular piece of jargon made it on the ‘do-not-say’ list for the year. In theory, it sounds like it makes sense, right? After …

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3 Tips on Getting Your Team Supporting Your Marketing Events

  When it comes to running successful charity marketing events for your business, there’s only one rule that’s worth following: nothing works unless your salon team is behind it. But how do you ensure that your team fully supports the cause, especially when it may also require some extra work …

Employee ManagementLeadership

5 Reasons Emotional Intelligence is Crucial for Leadership

Emotional Intelligence was first defined by Psychologists John D. Mayer and Peter Salovey, as “the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions”. Although not a new concept, I’m predicting ‘Emotional Intelligence’ will …

Employee ManagementLeadership

Practicing the Art of Listening

If you can master the art of listening, you can master the art of business. It’s as simple as that. And yet, it’s not that simple at all! Listening is a critical skillset that is all too often ignored when it comes to honing our management skills, but it’s something …


The Charitable Wedding Planner

A few years ago, one of my stylists came to me with an idea – why not run a charitable event to give back to the local community? At first I thought that it would be too much work, but the more I thought about it, the more it seemed …


Motivate Your Teams

Great teamwork can be one of the most important contributors to salon success. On a chaotic salon floor, working as team will ensure that things run smoothly and efficiently – whatever the issues at hand. But in order to have your team working on full-speed and to the best of …



Hairdressing has always gone hand in hand with support for charitable causes. And that’s no surprise– hairdressers are professional communicators. They have to be good at listening to people, which makes them very empathetic. And they like to make people look and feel better. In short, hairdressers are connected to …