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Remembering Phyllis Jones

Phyllis Jones, one of ISBN’s founders and our second ever Lifetime Achievement Award winner in 2003, passed away on August 13 at age 89 at The Ohio State University-Wexner Medical Center surrounded by her family. She was preceded in death by her husband of 39 years, Clayton K. Jones.

Phyllis played an important role in the history of ISBN. She and her late husband Clayton founded Fiesta Hair & Tanning Salons in 1973 in Columbus, Ohio. By 2003, they had 200-plus salons in Ohio, Michigan, Indiana, West Virginia and Kentucky and employed more than 1,700 associates. Fiesta Hair Salons were the first full-service hair salons to offer a no-appointment policy and convenient day and evening hours, seven days a week. Phyllis and Clayton were also the first to offer their stylists guaranteed wages and benefits.

In 1985 and 1986, Fiesta was named to Inc. magazine’s prestigious list of the 500 fastest-growing private companies. Ernst & Young honored Phyllis A. Jones as the 1998 Master Retail Entrepreneur of the Year in Central Ohio. Phyllis and Clayton were both ISBN Board Members for many years and contributed extensively to ISBN’s success.

Surviving is her loving family—daughter, Kay Mills-Macknyk and son-in-law, James Macknyk; grandchildren, Alex Mills, Jeffrey MtJoy, Melissa MtJoy, and Michele Mallet; great-grand-children, Hannah, John, Madison Mills and Brynn, Lauren, Abigail MtJoy, and Isabelle Mallet; brother, George P. Dorn; former sister-in-law, Margot Dorn; nieces and nephews; other relatives and friends.

Phyllis’s greatest passion was Ohio State Football. Another of her great passions was creating the Phyllis A. Jones Legacy Park at the James Comprehensive Cancer Center of The Ohio State University. In lieu of flowers, memorial contributions may be made to the James Comprehensive Cancer Hospital or one of the following: No Kill Animal Shelters: Pets Without Parents, S.O.S. or “Columbus Foundation Fund for Canine Care.”

To send condolences to the family, visit

In accepting ISBN’s Lifetime Achievement Award, Phyllis said, “One of the most important lessons I’ve learned is to always look forward to what you can do, never look back at what you could have done. And always remember those who helped you along the way.”

RIP Phyllis, we will always remember how you helped us, Great Lady.
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