COVID19Operations

CASH FLOW, DEBT AND RENT: CARES Act & Financial Resources

COVID-19 CASH FLOW AND LOAN FORGIVENESS Through an ongoing series of blogs and sharing of resources, articles and examples, ISBN members continue to connect and support each other and the professional beauty industry through the COVID-19 crisis and shutdown. In this segment, ISBN shares an overview from a Small Business …

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COVID19Employee ManagementLeadership

ISBN and SALON TODAY Webinar Forum Unites Beauty Industry

COPING WITH COVID-19 On March 18, members of ISBN’s Board of Directors did what ISBN members do year-round across the network’s touchpoints and events. They openly shared their business experience, insights, concerns, action plans and realities with each other and with ISBN supporters. For this unprecedented business challenge spurred by …

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EducationLeadership

Giving Stylists the Business Perspective

Delivering a superb service can’t all be about the technical. It’s important, but so, too, are those other skills that enable a service provider to sell products to clients, convince them of the benefits of additional services and make sure they don’t leave without booking their next appointment. These are …

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Merchandising

Apple Stores Continue to Out-Pace Other Retail Experiences

I’d be willing to bet you own at least one Apple product. If you don’t, you want to. Apple has become a technology powerhouse, impacting the tech addicted as well as technophobe in a diverse range of activities from computers to phones and even television. Advocates of the brand get …

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Employee ManagementLeadershipMerchandising

3 Ways Millennials Change Negotiations

As we learned at the recent ISBN Conference, millennials are changing the way businesses both market their products and services and also how they manage their employees. An abundance of ideas around teamwork, “story-living” and brand engagement were shared, noted and applauded. As a B2C industry, it often is forgotten …

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