
Managing a Multi-Generational Workplace
This workshop at the 2019 ISBN Annual Conference was presented by Bob Roginson and Iggy Garcia of Ogletree Deakins, a leading labor and wage firm with expertise and locations across the United States.

Re-Imagining Your Location to Appeal to Millennials
The relocation of the Gene Juarez Bellevue salon in 2017 was the opportunity the company had been waiting for to update and re-energize our long-established brand. Bellevue, sitting across the lake from Seattle, has become a magnet for Millennials, and that’s a demographic our group needed to attract if it …

Taking Our Training Online
The development and launch in early 2017 of a Ratner in-house app gave us the perfect vehicle to roll out online education to the devices on which the majority of our associates were most active – their smartphones. It became clear to the organization some years ago that Millennials and …

Generations: Now and Then
Since joining this fabulous industry more than 30 years ago, I’ve been seen huge changes, some of which I touched on in earlier blog about how the industry and the ISBN have changed. But someone asked me the other day if the individuals in the industry itself have changed over …

Appealing to Millennials
The relocation of the Gene Juarez Bellevue salon in 2017 was the opportunity the company had been waiting for to update and re-energize our long-established brand. Bellevue, sitting across the lake from Seattle, has become a magnet for Millennials, and that’s a demographic our group needed to attract if it …

Millennials as the New Boss
Millennials are growing up fast! And they’re quickly becoming the dominant leadership group in the American workforce. In 2015, millennial employees – born between 1980 and 2000 – outstripped the Generation X’ers to become the largest age generation of employees currently working in the US across all demographics. Even more …

Finding Self Starters
Recruiters are always on the hunt for self-starters to join their team. You need driven and goal orientated people with a strong work ethic to fuel your business, and these are the kind of qualities that you have to be on the look-out for as you skim through resumes. That’s …

Ready for Apple Pay?
Anyone who’s been in business long enough will have seen more than their fair share of ‘The Next Big Thing.’ You know, that new, revolutionary technique, method or widget that was meant to revolutionize everything, only to fade away to irrelevance. Now, ever the critic, you may be wondering about …

Motivating the Modern Employee
A lot of business leaders seem to think that the only carrot they need to dangle in front of their staff is a green, made of paper, and has a picture of a deceased President on it. However, recent studies (and likely your own experience) have shown that money isn’t …

Company Culture Powers Elle Marie Hair Studio
Elle Marie Hair Studio opened its first salon 9 years ago in the Pacific Northwest after attending Summit Salon Business College—which gave them a firm foundation from Day 1. Now, with three full-service salons and plans for the fourth, the family-owned and operated company is providing a culture that values …