News

COLOR PULSE – Owner Projections for 2020

Key takeaways: About 60 percent of survey respondents expect to do more hair color services for female clients in 2020. Less than two percent forecast any decline in color services among women. Salons project strong growth in Color Care Retail, Balayage and Conversion to Gray/Gray Blending. Nearly 30% anticipate continued …

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AwardsEmployee ManagementLeadershipNewsOperations

BEST IN BENEFITS: DESIGN 1 HONORED BY SALON TODAY 200

As unemployment hovers at historic lows, competition for service talent remains stiff for salons across the country. A compelling compensation and benefits package can have a huge impact on recruiting and retaining staff. How strong is yours? ISBN member Design 1 Salon Spas of Grand Rapids, Michigan, was recently honored …

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Employee ManagementLeadershipMarketing

Snapchat Management

As the director of technical and business development for Zano Salons, Sara Aikens’ biggest challenge is communicating a consistent message to employees at the salon’s four locations surrounding Naperville, Illinois. With 150 employees to motivate, manage and support, Aikens knows the best way to communicate with each one is through …

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