If ever there was a need for ISBN members and other beauty industry leaders to rethink, refocus and reinvent the client experience, it would be in response to a pandemic.
Joey Coleman, expert in client communications and master designer of client experience and engagement, will lead a free webinar Wednesday, June 17 (noon EDT/11am CDT/9am PST) that will walk ISBN members through the key points of delivering and continuing to evolve a memorable, yet safe and reassuring service to welcome back salon, spa and barbershop guests post COVID-19 shutdown.
In addition to hosting this compelling and valuable webinar, Coleman is scheduled as an ISBN 2021 Conference speaker. This session will be a great preview and a powerful opportunity to submit questions to engage Coleman with members’ most relevant interests and concerns. Register now.